Chipotle -- Terms of Use




These Terms of Use (“Terms”) govern your access to, and use of, the websites (each, a “Site” or “Website”), mobile application, and online services or program operated by or on behalf of the Chipotle Mexican Grill group of companies (“Chipotle”) and on which these Terms appear. These Terms are a legal and binding agreement between you and Chipotle. Your use of the Site, mobile app, or service indicates your acceptance of these terms. Do not use the Site if you do not agree to be bound by these Terms.

Chipotle strives to ensure that the information contained on the Website is accurate and reliable. However, Chipotle and the Website are not infallible and errors may sometimes occur. Therefore, to the fullest extent permissible pursuant to the applicable law, Chipotle makes no representations about the reliability of the features of this Site, the Chipotle Content (defined below), Submitted Content (defined below), or any other Site feature. You acknowledge that any reliance on such material and/or systems will be at your own risk. Chipotle is not responsible for the information, data, text, or other materials that may appear in Submitted Content or may otherwise be submitted by users. Opinions expressed in Submitted Content do not necessarily reflect the opinions of Chipotle, and Chipotle does not endorse, and has no control over, Submitted Content. Submitted Content is not necessarily reviewed by Chipotle prior to posting and Chipotle makes no warranties, express or implied, as to the Submitted Content or to the accuracy and reliability of the Submitted Content. Chipotle makes no representations regarding the amount of time that any Chipotle Content or Submitted Content will be preserved.

The site is provided on an “as is, as available” basis without any representation or warranty, express or implied, of any kind. To the fullest extent permitted by law, Chipotle hereby disclaims all warranties of any kind or nature, including, but not limited to, the implied warranties of merchantability, accuracy, non-infringement, and fitness for any particular purpose. Chipotle disclaims any and all liability for the acts, omissions, and conduct of any third party service providers, partners, sponsors, licensors, licensees, and the like (“Providers”) in connection with or related to your use of the site and materials, programs, features, and services made available therein.

In no event shall Chipotle or any of Chipotle’s Providers be liable to any person for damages of any kind under any legal theory, including, but not limited to, any direct, indirect, special, consequential, punitive, or other damages (lost profits, business interruption, or loss of information, programs, or data) resulting from your use or inability to use the site, even if Chipotle has been advised of the possibility of such damages. Because some states do not permit the exclusion or limitation of certain damages, in such jurisdictions, liability is limited to the fullest extent permitted by such state law.


You agree to indemnify, defend, and hold harmless Chipotle, its affiliates, its providers, and its officers, directors, employees, attorneys, and agents from and against any and all claims, damages, losses, costs (including reasonable attorneys’ fees), and expenses that arise directly or indirectly out of or from: (1) your breach of these Terms; and/or (2) your activities in connection with the Site and/or materials, programs, features, and services made available therein.


On certain areas of the Site, you may be given the ability to contact Chipotle by electronic mail, for example, to sign up for services such as e-mail notifications and newsletters about Chipotle’s products or to register for a particular sweepstakes or contest. The information that you provide to Chipotle through this Site is governed by Chipotle’s Privacy Policy.


This Site contains many valuable trademarks owned and used by Chipotle throughout the world. These trademarks are used to distinguish Chipotle’s quality products and services. The text, graphics, and html code contained on this Website are the exclusive property of Chipotle (“Chipotle Content”). Chipotle Content is protected from reproduction and simulation under national and international laws and, except where otherwise noted, is not to be copied, distributed, displayed, reproduced, or transmitted in any form, by any means, without the prior express written content of Chipotle.


On certain areas of the Site, you may be able to submit remarks, ideas, images, photos, suggestions, graphics, and/or other materials and content (“Submitted Content”). You acknowledge that you are responsible for whatever material you submit, and you, not Chipotle, have full responsibility for the message, including its legality, reliability, appropriateness, originality, and copyright. By posting, displaying, publishing, or otherwise submitting Submitted Content on or through this Site, you understand and acknowledge that any materials, ideas, or other communications you transmit will not be treated as confidential or proprietary. Furthermore, such Submitted Content will forever be the property of Chipotle and Chipotle is entitled to use the Submitted Content for any commercial or other purpose whatsoever without compensation to you.


To purchase food products, merchandise, or other items through the Website, you must provide valid payment card and billing information. Such information will be collected by Chipotle. Your information will be collected and used in accordance with Chipotle’s Privacy Policy. When you purchase items through the Website, prices will be made clear during the order process. You agree to pay the price that is stated at the time of your order, as well as any applicable taxes. You also agree to have your payment card billed for the total amount displayed at check out. By purchasing items through the Site, you represent and warrant to Chipotle that you are capable of entering into a contract under the applicable law.


Chipotle hereby grants you permission to use the Site as set forth in these Terms, provided that: (i) your use of the Site as permitted is solely for your personal, noncommercial use; (ii) you will not copy or distribute any part of the Site in any medium without Chipotle’s prior written authorization; (iii) you will not alter or modify any part of the Site other than as may be reasonably necessary to use the Site for its intended purpose; and (iv) you will otherwise comply with these Terms.

In order to access some features of the Site, you will have to create an account. You may never use another’s account without permission. When creating your account, you must provide accurate and complete information. You are solely responsible for the activity that occurs on your account, and you must keep your account password secure. Although Chipotle will not be liable for your losses caused by any unauthorized use of your account, you may be liable for the losses of Chipotle or others due to such unauthorized use.


The Chipotle Site may link to sites not maintained by or related to Chipotle. Hypertext links are provided as a service to users and are not necessarily sponsored by or affiliated with this Website or Chipotle. Chipotle has not necessarily reviewed the sites hyperlinked to or from this Website and is not responsible for the content of any other site. These links are to be accessed at the user’s own risk. Chipotle makes no representations or warranties about the content, completeness, or accuracy of these links or the sites hyperlinked to or from this Website. Furthermore, Chipotle does not implicitly endorse third-party sites hyperlinked to or from this Website.


If you choose to participate in any Chipotle promotion that may involve the use of text messaging (either sending or receiving), Chipotle will not charge you for the text messaging; however, standard text messaging rates will apply to each text message sent or received as provided in your wireless rate plan (contact your carrier for pricing plans and details).


You agree that Chipotle may, in its sole discretion and without prior notice, block and/or terminate your access to the Site, mobile app, programs, and/or services if Chipotle determines that you have violated these Terms or other agreements or guidelines that may be associated therewith. You also agree that any violation, or threatened violation, by you of these Terms constitutes an unlawful and unfair business practice, and will cause irreparable and unquantifiable harm to Chipotle. You also agree that monetary damages would be inadequate for such harm and consent to Chipotle’s obtaining any injunctive or equitable relief that Chipotle deems necessary or appropriate. These remedies are in addition to any other remedies that Chipotle may have at law or in equity.

If Chipotle takes legal action against you as a result of your violation of these Terms, Chipotle will be entitled to recover from you, and you agree to pay, all reasonable attorneys’ fees and costs of such action, in addition to any other relief granted to Chipotle. You agree that Chipotle will not be liable to you or to any third party for termination of your access to the Site, mobile app, programs, and/or services as a result of any violation of these Terms.


These Terms are governed by United States law and are subject to all applicable federal, state, and local laws and regulations. All issues and questions concerning the construction, validity, interpretation, and enforceability of these Terms, or the rights and obligations of you or Chipotle in connection with your use of the Site or your Submitted Content, shall be governed by, and construed in accordance with, the laws of the State of Colorado, without giving effect to the conflict of laws rules thereof, and any matters or proceedings, shall take place in the State of Colorado, in the County of Denver.


These Terms constitute the entire agreement between you and Chipotle and govern your use of the Site and supersede all prior or contemporaneous communications and proposals whether electronic, oral or written, between you and Chipotle with respect to the Chipotle Site and services. Both you and Chipotle acknowledge and agree that no partnership is formed and neither you nor Chipotle has the power or the authority to obligate or bind the other.

The failure of Chipotle to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. If any provision of these Terms is found by a court of competent jurisdiction to be invalid or unenforceable, the parties nevertheless agree that the court should endeavor to give effect to the parties’ original intentions as reflected in the provision, and the other provisions of the Terms shall remain in full force and effect.

The failure of Chipotle to comply with these Terms because of an act of God, war, fire, riot, terrorism, earthquake, actions of federal, state, or local governmental authorities, or for any other reason beyond the reasonable control of Chipotle shall not be deemed a breach of this agreement. If Chipotle fails to act with respect to your breach or anyone else’s breach on any occasion, Chipotle is not waiving its right to act with respect to future or similar breaches.

The headings in these Terms are for your convenience and reference. These headings do not limit or affect this agreement.

If any provision of these Terms shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.


These Terms constitute a binding agreement between you and Chipotle, and are accepted by you upon your use of the Site. This agreement constitutes the entire agreement between you and Chipotle regarding the use of the Site and the features therein. By using this Site, you represent that you are capable of entering into a binding agreement, and that you agree to be bound by these Terms.



By entering the Canary Wharf Launch Chipotle for a Year competition (Competition), Competition entrants (Entrants) will be deemed to have accepted these terms and conditions and agreed to be bound by them.

1.      Promoter

1.1.    The promoter of the Competition is Chipotle Mexican Grill Limited (Promoter), registered in England number 06708087, and with its registered office at of 88 Baker Street, London, UK W1U 6AG.

2.      Who may enter

2.1.    Entrants must be residents of the United Kingdom aged [18] years or over. The Promoter may require proof of an Entrant’s eligibility to enter the Competition.

2.2.    Entrants must have a valid Instagram account and handle, and a valid email address. Entrants are responsible for updating the Promoter in respect of any changes to their Instagram handle or email address.

2.3.    The following are not eligible to enter the Competition:

2.3.1.   any person involved with the operation, promotion or administration of the Competition; and

2.3.2.   any employee, agent or supplier of the Promoter, and their family members.

3.      How to enter

3.1.    The Competition is free to enter. No purchase is necessary.

3.2.    The Competition opens at midnight on 04 October 2021 and closes at 23:59 on 11 October 2021 (Competition Period). Any entries received before or after the Competition Period will not be valid. 

3.3.    To enter the Competition, Entrants must:

3.3.1.   follow the Chipotle UK page (handle:@ChipotleUK); and

3.3.2.   like the Competition post posted to the Chipotle UK Instagram page during the Competition Period; and

3.3.3.  like Canary Wharf's Instagram page (handle: @canarywharflondon); and

3.3.4.  tag another account in the comments section of the Competition post.

4.      Prize

4.1.    The prize is one free entree each week for one calendar year (Prize).

4.2.    The Winner must inform, by direct communication with the Promoter, the date upon which the Winner would like the Prize to commence. Such date must be within one calendar year following the end of the Competition Period (Redemption Period). The Promoter reserves the right to change the Redemption Period at any time.

4.3.    The specifics of the Prize shall be determined by the Promoter in its sole discretion, and the Promoter reserves the right to substitute the Prize for a prize of equivalent or greater monetary value. The Prize is non-refundable and non-transferable and there is no cash alternative.

5.      Winner selection and notification

5.1.    One Entrant will be selected by the Promoter as the winner of the Competition (Winner) on 12 October 2021. The Winner will be selected at random using a randomised computer generator. The selection process will be observed and verified by an independent observer.

5.2.    The Winner will be notified on 12 October 2021 by direct message to the Instagram account they used when entering the Competition. The Promoter will have no liability for the Winner’s failure to receive such direct message.

5.3.    The Promoter will announce the Winner’s name on Chipotle Instagram page on 12 October 2021 and tag the Winner’s Instagram handle in such announcement.

5.4.    To accept the Prize, the Winner must send the Promoter a direct message from the Instagram account they used when entering the Competition not later than 23:59 on 19 October 2021, or send other written confirmation to the Promoter to be received not later than 23:59 on 19 October 2021.

5.5.    The Promoter reserves the right to award the Prize to an alternate winner if:

5.5.1.   the Promoter is unable to contact the Winner;

5.5.2.   the Winner fails to claim the Prize by 23:59 on 19 October 2021;

5.5.3.   the Winner rejects the Prize;

5.5.4.   the Winner is ineligible; or

5.5.5.   the Promoter deems the Winner’s entry to be in breach of these terms and conditions or the Promoter suspects the Winner of engaging in any other foul play or unethical conduct.

6.      Personal data

6.1.    The personal information provided by Entrants in entering the Competition may be processed, stored, distributed and used by the Promoter (and its agents, contractors and group companies on its behalf) for the following purposes:

6.1.1.   to enable them to administer the Competition; 

6.1.2.   to notify the Winner of their winning entry;

6.1.3.   to share with organisations assisting with the conduct of the Competition and fulfilment of the Prize; and

6.1.4.   to announce the Winner’s name on the Chipotle's Instagram page and tag the Winner’s Instagram handle on such announcement.

6.2.    The Promoter shall only process Entrants’ personal information as set out in these terms and conditions and its privacy policy, available at

7.      General

7.1.    Nothing in this clause 7 seeks to exclude any liability of the Promoter or its group companies or their respective affiliates, agents, officers and employees (Associates) for: (a) death or personal injury caused by their negligence; (b) fraud or fraudulent misrepresentation; or (c) any other matter for which it would be unlawful for them to exclude or attempt to exclude their liability.

7.2.    Subject to clause 7.1 above, the Promoter and its Associates shall not be liable for any damage, loss or injury:

7.2.1.   arising out of organising or holding the Competition;

7.2.2.   as a result of an Entrant entering the Competition or the Winner winning, accepting or taking up the Prize;

7.2.3.   if the Competition is unable to run as set out in these terms and conditions; or

7.2.4.   to any Entrant’s or any other person’s computer relating to or resulting from participation in or downloading any materials regarding the Competition.

7.3.    The Promoter shall have no liability for network, computer, hardware or software failure of any kind, which may affect the sending, receipt or processing of an entry for the Competition.

7.4.    The Promoter may modify, delay or discontinue, temporarily or permanently, the Competition or Prize, or amend these terms and conditions at any time, with or without prior notice, and (subject to clause 7.1 above) without incurring liability as a result, due to any circumstances beyond the Promoter’s reasonable control. Circumstances beyond the reasonable control of the Promoter include, but are not limited to, computer virus, network, technical or communications failures, or any laws or restrictions imposed due to the Covid-19 pandemic.

7.5.    The Winner will not be entitled to compensation for any costs or expenses incurred in connection with taking up the Prize.

7.6.    The Promoter may in its sole discretion deem ineligible any entry containing offensive, inappropriate, obscene, unlawful or otherwise objectionable content.

7.7.    The Promoter’s decision is final and binding in all respects on all Entrants and no correspondence will be entered into. Incomplete entries, ineligible entries or entries that do not comply in full with these terms and conditions will be disqualified. The Promoter is not obligated to inform the Entrants who have entered such entries of such disqualification.

8.      General

8.1.    Any instructions provided within the Competition post on Chipotle's Instagram page form part of the terms and conditions of this Competition. In the event of a conflict, these terms and conditions shall prevail.

8.2.    The Competition is in no way sponsored, endorsed, administered by or associated with Instagram. Each Entrant acknowledges that Instagram bears no responsibility for the Competition and, to the maximum extent permitted by law, each Entrant releases Instagram from any liability whatsoever in connection with the Competition. Each Entrant understands that the information they provide is provided to the Promoter and not to Instagram.

These terms and conditions shall be governed and construed in accordance with English law. By entering the Competition, Entrants agree that the courts of England and Wales shall have exclusive jurisdiction to deal with any dispute or claim that arises out of or in connection with this Competition, these terms and conditions or the Prize.